About words, tokens, vectors, context and layers. An easy-to-understand overview of how LLMs "learn" and how all these building blocks are joined together. Get Inspired

(Via 2023 Article "A jargon-free explanation of how AI large language models work".)

Is a bigger machine learning model always a better model? It might look like it, but it's not that easy. It mainly depends on what you want to achieve. Smaller can be smarter. And cheaper. Get Inspired

(Via 2023 News "Large language models' surprise emergent behavior written off as 'a mirage'".)

Working in the field of customer advocacy, I already know about the value of recommendations. Learning about a more formal approach to measure the tangible impact of customer advocacy on business results is definitely something useful to know. Get Inspired

(Via 2021 Paper "Net Promoter 3.0: A better system for understanding the real value of happy customers".)

Data analytics can provide great insights and improve how a business is being run. But it's important to understand the side effects. Otherwise, you could end up optimising one metric by a little, while actually increasing overall costs. 🤷‍♂️ Get Inspired

(Via 2021 Paper "Why You Aren't Getting More from Your Marketing AI? Chances are, you haven’t asked the right questions.".)

Knowing things is great. Assuming things can become an issue. Learning about how to externalise and challenge assumptions within teams has shown to be a very useful tool to improve internal communication and decision-making. Get Inspired

(Via 1991 Paper "Teaching Smart People How to Learn".)

It's really interesting how a company that almost everyone knows transformed itself - at least partially - by adopting a more modern and agile mindset which is facilitating a cultural shift from knowing everything better to active and continuous learning. Get Inspired

(Via 2019 Paper "The Leader as Coach - How to unleash innovation, energy, and commitment".)

Many things in our lives can look like a waste of timeor appear boring to others. But many of exactly these things can also bring a smile to our face. 🙂 Get Inspired

(Via 2022 Podcast "Hachyderm's Kris Nova on running a Mastodon Server".)

The term "digital transformation" is used all the time. But what does it actually mean? I heard a helpful definition in a podcast. Get Inspired

(Via 2022 Podcast "Tara Lajumoke, managing director of FT Strategies, on digital transformation".)

Compact is good. Shorter is better. Leave out, what isn't really needed. Easy? Try it! Get Inspired

(Via 2022 Article "‘I want to open a window in their souls’: Haruki Murakami on the power of writing simply".)

Opening up the black box by letting users see what is happening in the background, in real-time, instead of just presenting results, to increase perceived value and tolerated waiting times. Get Inspired

(Via 2019 Book "HBR's 10 Must Reads 2020: The Definitive Management Ideas of the Year from Harvard Business Review".)